My siteground email no longer works through Virgin broadband

[DANI_C]

I have email through siteground which still works when I use mobile data but will no longer work when I am connected to VM broadband?  Anyone have any ideas?

Thanks

[Graham_A · Accepted solution]

@DANI_C Impossible to say without more details as to what error messages you are seeing when trying to send via your VM broadband connection.

Make sure that you are using the correct server settings.  This site ground help file might be useful: https://www.siteground.com/kb/what-is-smtp/#:~:text=The outgoing mail server uses,Site Tools > Email > Accounts.

[DANI_C]

Hi, thank you for your reply.  I had tried all that you suggested so it was good to know that.  The issue resolved itself on its own a couple of days later.  No idea what was wrong.

[Matthew_ML]

Happy to hear this 🙂

If you need us for anything in near future you know where we are.