We need help to reset a password for my partners ntl world emails address.
This was associated with an old account that has since closed.
We are I desperate need to reset this email but have no way of doing so. Due to the old account holder behind deseced so obviously unable to confirm data prot6from beyond the grave.
So I'm needing to know if you can help with this please as its urgent. We need to access some really important emails and just can't.
What can be done about it?
Both her email and her dads email are still connected to this email.
I mean I understand data protection surely theres something that can be doing when someone is deceased but we have all info for data protection purposes.
Please could you get back to us asap