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My e-mails are sent to trash after 1 day

For the past three days my inbox has been cleared of e-mails which are more than i day old.

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Re: My e-mails are sent to trash after 1 day

Sign into webmail and check there are no unexpected Filter Rules under , Settings, ▸ Email, Filter Rules. Should there be any make a note of what they do before deleting them and then follow the advice here Compromised Email Account advice; consider following the latter advice as a precautionary action as well.

 

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Re: My e-mails are sent to trash after 1 day

Thanks for the prompt reply but I made an error.They aren't actually sent to trash they are just permanently deleted. THere are no filter rules except for Blacklisted e-mails.

 

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Re: My e-mails are sent to trash after 1 day

Change your password - maybe you have been hacked and the hacker is doing it on the quiet?

Set up an autoforward yourself to an external address - see if that helps?

Then gradually change all your email services to another, more secure provider that has a support system in place.  Choose something not linked to your ISP, so you only have to change once.

ETA:  I hope you have followed all the advice in the link provided by  . in message 2.


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