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My blueyonder email account has suddenly got blocked.

CW6
Joining in

Is there a general problem again, or is it just my account?

3 REPLIES 3

Paul_DN
Forum Team
Forum Team

Hi CW6,

Thank you for reaching out to us, We apologise to any customers who may have experienced difficulty logging in to their email accounts for a short period earlier this morning. We have now resolved this and email services are working normall.

Regards

Paul.

This happened to me. I have had several calls to Virgin Media. Recently my password was reset. The problem persists.

It is a good thing that I can divert my emails to another account, thus limiting the damage. But I cannot understand how I have lost access for several months.

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Sincere apologies for any issues faced Jubbarrow,

So we can investigate this further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

Kain