My Virgin media account not allowing me to delete an email account or change password
one of our email accounts has been hacked and we wanted to delete the account, unfortunately on you manage accounts section of virgin media when the request to delete the account or change the password it returns an oops we cannot process!
Re: My Virgin media account not allowing me to delete an email account or change password
has anyone ever had success deleting a non-primary email account. I tested again today and same issues it allows the delete button to be pressed and then redirects to a page oops something has gone wrong
I even tried ringing their help desk to resolve but to no luck
has anyone ever had success deleting a non-primary email account.
Well, just to show what an exciting life I lead 😯 I decided to put that to the test.
This morning I set up a new secondary email address and sent a test message.
In the last 5 minutes I have gone in to my 'My Virgin Media' account and successfully deleted that new address with no problems at all. Not sure exactly what that proves but my answer to your question is "Yes, I have". 😉
Note though that if you are using either Chrome or Firefox, rather than deleting cookies and cache you can achieve the same effect by using Chrome's "Incognito Mode" or Firefox's "Private Window"
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