Menu
Reply
Tina723
  • 2
  • 0
  • 0
Joining in
381 Views
Message 1 of 3
Flag for a moderator

My Mail account is unavailable

Hi, 

I can’t login into my virgin media email account - it keeps coming up with your account is unavailable please check it again in a hour. 

Could I please have some assistance with this? 

0 Kudos
Reply
Graham_A
  • 18.9K
  • 2.69K
  • 7.94K
Very Insightful Person
Very Insightful Person
365 Views
Message 2 of 3
Flag for a moderator

Re: My Mail account is unavailable

The first thing to do is try following the instructions set out here for this situation:

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 255
Forum Team (Retired)
Forum Team (Retired)
322 Views
Message 3 of 3
Flag for a moderator

Re: My Mail account is unavailable

Hello @Tina723

 

Welcome back! Thanks for posting.

 

I can see that @Graham_A has given you advice on this, has this resolved your issue?

 

Please let us know.

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply