cancel
Showing results for 
Search instead for 
Did you mean: 

Moving NTLworld email to new account

nickd2704
Joining in

(apologies if this exact question has been covered before...)

I have an @ntlworld.com email address, that I still use.

This was previously part of a Virgin Media broadband contract. That contract/account ended, and i opened a new VM account (at the same physical address). I still have access to the old ntlworld email, as well as the new VM account. But I'm aware it's only a matter of time before I lose access to the old email, as it is not part of an active VM account.

Does anyone know how I can migrate the old ntlworld email account to the new VM account? 

Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Chris_W1
Forum Team
Forum Team

Hi nickd2704, thanks for the message and welcome to the forums. 

I am sorry to hear that there is an issue with the email address and we should be able to move this for you. 

I will send you a PM so that this can be looked into further for you. 

Kind regards, Chris. 

See where this Helpful Answer was posted

1 REPLY 1

Chris_W1
Forum Team
Forum Team

Hi nickd2704, thanks for the message and welcome to the forums. 

I am sorry to hear that there is an issue with the email address and we should be able to move this for you. 

I will send you a PM so that this can be looked into further for you. 

Kind regards, Chris.