Menu
Reply
mjad87
  • 1
  • 0
  • 0
Joining in
291 Views
Message 1 of 2
Flag for a moderator

Moving An Email Address To My New Virgin Media Account

Good morning,

I am aware there is another thread with the same topic but I did not want to jump on someone else's thread for my own request and I believe this one that only the Virgin Media Forum Team can help with as it's a backend change that is required.

Brief summary is my parents signed up to Virgin Media many years ago (and still are currently with Virgin Media) of which several years ago I created my current email address which I have used for many years which is associated to their account classed as a 'secondary' email address (it is not the primary email account for their account). I have recently moved home and I have recently signed up to Virgin Media, is it possible to move over my current email address to be associated to my Virgin Media account as I would like it to become my primary email address to be used for emails but also for accessing services within My Virgin Media (i.e. Billing) etc.?

Many thanks all for your assistance in my request.

Mark.

0 Kudos
Reply
Anonymous
Not applicable
289 Views
Message 2 of 2
Flag for a moderator

Re: Moving An Email Address To My New Virgin Media Account

you can't transfer one email address. all you can do is move the whole account.
So you would take all there emails and VM account and replace yours.,

Its never been possible to move just one email address between accounts
0 Kudos
Reply