My parents virgin media was originally in my Fathers name, but my Mother has open a new account as we closed my Fathers account as is unwell and my Mother is taken over utilities for the house
My mother forgot to ask when she signed up a new account was she able to move and transfer the old email address from the old Virgin media account that was in my Fathers Name,
we would like to see if we can transfer and move the original email address over to the new account
many thanks Pete
This is something that the VM Forum Team my be able to help you with.
They will respond to this thread in due course.
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Thanks for getting in touch with us over the forums.
As @Graham_A said, we can arrange for this to be done over this forum.
I will need to drop over a private message, so that we can clear account security and get this arranged for your mother.
Please look out for this message and we can start to make the arrangements.