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JAY5T3R
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Move a set of old email accounts to new account

Hi, my parents used to have a virgin media account that had a number of our emails linked to it. They have since left virgin however I am a remaining customer. Is it possible to have these emails moved to my new account. We all use these accounts regularly so it would be a shame to lose them. They had to leave due to virgin not being supported when they moved. 

 

Thank you,

Jordan

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Graham_A
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Re: Move a set of old email accounts to new account

Unfortunately not.  The process to move email addresses from one account to another is only available if the account holder is the same on both accounts.

However painful it may be you would be best served by setting up new email accounts that are not linked to a specific broadband account.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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