Menu
Reply
rich1234
  • 17
  • 0
  • 0
Joining in
375 Views
Message 1 of 3
Flag for a moderator

More than three years of emails missing

Hi,

I am an existing customer of virgin media (for many years).  I have my own email account, and I also have a second account under the same account, with a different email address.  This second email address usually works fine, however, on logging on today, there are about two weeks of email in the inbox, instead of about three years worth.

This is concerning, as this email address is used for all manner of things, such as house insurance, car insurance, personal details, contracts and many other things.

Can anyone help me with this please?

Thanks

0 Kudos
Reply
rich1234
  • 17
  • 0
  • 0
Joining in
365 Views
Message 2 of 3
Flag for a moderator

Re: More than three years of emails missing

Please disregard, solved.

0 Kudos
Reply
Graham_A
  • 15.64K
  • 2.19K
  • 6.72K
Very Insightful Person
Very Insightful Person
359 Views
Message 3 of 3
Flag for a moderator

Re: More than three years of emails missing

As this is a community help forum it may assist others if you could explain how you resolved the issue.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks