on 15-03-2022 09:34
I noticed yesterday but it could have been an issue for longer that my sent items only go back to 25 Feb 2022!! I need to retrieve sent emails from last year - how do I get these back?
How do I change settings so it keeps everything?
Thanks!
on 15-03-2022 14:06
If email client uses:
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on 16-03-2022 08:29
on 16-03-2022 13:40
Emails sent from within webmail appear in your Sent objects folder. To troubleshoot the issue can you:
on 17-03-2022 13:50
Hi kjh31,
A warm welcome and thank for posting on our community forums. How frustrating for you not to be able to see your sent emails before the 25th of February this year.
As our valued member @用心棒 has given some great advice, have you managed to follow the instructions to see if this resolved the issue?
We're you able to go back further than the 25th of February?
Please let us know so we can assist you further.
Kind regards Jodi.
on 17-03-2022 13:53
Hi Jodi,
I followed those steps kindly provided but it didn't work and still can't see sent emails later than 25th February!
If you can help that would be great!
Thanks,
Kay
on 18-03-2022 18:10
Hi @kjh31
Thanks for the reply
I'm going to drop you a private message to confirm some details, please keep an eye on your inbox.
Regards