I'm looking back for some emails I received in and sent out in July / August 2020 and they have just vanished. I feel like I am going mad as I know I received them and I also know I sent some but they just aren't there. Does Virgin automatically delete emails after a period of time? I have older emails but there's a chunk missing. Argh....
Spam folder emails that are older than 30 days on the first of each month
Trash folder emails that are older than 7 days
If webmail is used to read emails check the Archive folder where emails are stored by year in subfolders; user would have had to initiate archive process but this is easily mistakenly done by press A key.
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