Microsoft office 2019 on win 10 fails to add virgin media account
I am just adding some accounts to outlook 2019, but although other e-mail accounts are connecting fine, my virginmedia.com account is failing to connect. Test e-mails get sent, but outlook won't connect.
It looks like outlook is configuring IMAP; I have validated that the IMAP config matches what is on the virgin media web site and all looks good.
How do I get outlook 2019 to connect to my virginmedia.com e-mail?