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Message not delivered

AS
On our wavelength

E-mailing a number of friends, one recipient's system replied:

"SMTP error from remote mail server after MAIL FROM:[my address]

    550 5.7.1 H:DBL [84.116.50.41] Connections originating from dynamically assigned IP addresses are not allowed. Please use your ISP's relay servers"

Everyone else received. All suggestions gratefully investigated!

AS

1 REPLY 1

Arissa_H
Forum Team
Forum Team

Hi As 👋🏼

Thank you for posting and welcoming you back onto our community forum 😊.

Is this happening on your Virgin Media email?

Does it only appear when you try to send emails or receive them as well? 

Have you tried using different devices?

Please let us know.

Thank you. 

Ari - Forum Team


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