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Dayo11
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Mailbox

Mailbox unavailable help

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Graham_A
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Very Insightful Person
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Re: Mailbox


It is likely that your email account has been locked for security reasons.

If you haven't already done so follow the instructions here:

https://www.virginmedia.com/help/virgin-media-mail-my-email-account-is-locked

If that doesn't work then post back here and the VM Forum Team should be able to help you.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Dayo11
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Re: Mailbox

Hi don't work for me I can log in to my account and emails but the email account i can not get in is a second email for my son thanks

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Dayo11
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Re: Mailbox

Still unavailable 

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John_GS
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Re: Mailbox

Hi @Dayo11

 

Thanks for posting. My apologies for the mailbox issues. 

 

I'll happily assist with this via PM. Please in future avoid multiple threads about the same issue.

 

Kind regards,

 

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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John_GS
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Re: Mailbox

Hi @Dayo11

 

Thanks for joining on PM. 

 

Just to update the thread, the mailbox was enabled 🙂

 

Kind regards,

 

 

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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