2 weeks ago
Mailbox unavailable help
It is likely that your email account has been locked for security reasons.If you haven't already done so follow the instructions here:https://www.virginmedia.com/help/virgin-media-mail-my-email-account-is-lockedIf that doesn't work then post back here and the VM Forum Team should be able to help you.
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Hi don't work for me I can log in to my account and emails but the email account i can not get in is a second email for my son thanks
Thanks for posting. My apologies for the mailbox issues.
I'll happily assist with this via PM. Please in future avoid multiple threads about the same issue.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Thanks for joining on PM.
Just to update the thread, the mailbox was enabled 🙂