Virgin Media Community

[jamesg666]

Mailbox not available. Everything I have read seems to require me starting a new post asking why.

Seems a bit drastic but I need it working.

So here it is.

Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Natalie_L]

Hi jamesg666, 

Welcome to the Community and thank you for getting in touch. 

I am sorry for delay in response and to hear you have been experiencing issues when accessing your mail box. 

As some time has now passed since your original post, can you please confirm if you have been able to access your mails?

If not please do let me know and I will be happy to take a closer look from our side.

Thank you 

[jamesg666]

Hi.

Just checked and still unavailable. If you could sort it please.

thanks.

James

[Zoie_P]

Hi Jamesg666,

Thanks for your reply, I am so sorry to hear this, I can certainly look into this for you and enable your mailbox to see if this helps, if not I can raise an I.T ticket.

I will pop you a message asking for some details and we can go from there 🙂

Just keep an eye open for the purple envelope

Zoie

[Zoie_P]

Thank you for messaging with me Jamesg666,

I am glad your mailbox is now working 🙂

Zoie