Virgin Media Community

[JM01]

My secondary account email is stating mailbox unavailable. I have phoned Virgin today and they changed password. Although this has not fixed the issue and is still showing mailbox unavailable?

[Hayley_S]

Hello @JM01,

Welcome to the community page, thank you for posting on here.

I am sorry to see that your NTL email is not working.

I would love to try and help you with this, I will send you a private message so I can investigate this.

Please look out for a plum envelope at the top right or your page.

Many thanks,

[Hayley_S]

Hello @JM01,

Thank you for talking to me in private 🙂 

I am glad that I was able to help you with this!

Have a lovely rest of the day.