Virgin Media Community

[Kenbridge]

For 2 days my mailbox has been unavailable. We have followed guidance trying to reset passwords but to no avail. Can someone please unblock my main email account. I have had to use a secondary email to sign into the community as I could not recall my credentials for my main account and to get them to reset they send you an email, which I can not login into.

Message I receive below when trying to login

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

[Corey_C]

Thanks for your post and welcome to the Community Forums, Kenbridge. I have sent you a private message t confirm your account details and reset the mailbox

Cheers,

Corey C

[Corey_C]

Thanks for your private messages and update, Kenbridge, glad to hear it's working again.

Cheers,

Corey C