This is similar many other posts - I can't access my mailbox from the VM website - have tried for days (ie not an Outlook problem I think.) VM hopeless at responding. Can anyone help with suggestions or flagging it up with Virgin for me - they will probably take more notice of you than me.
Go to My Virginmedia (which will work with your email address and password) and change the password for the account. The wait here for a VM staff member to assist you with unlocking the mailbox They are usually pretty quick.
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Hi. I changed my VM password earlier and that didn't help. I've just done it again and am waiting. How does a staff member contact me as I can't access the emails?
The staff will reply to this thread in due course. They are likely to send you a private message as well, also via this forum.
________________________________ Graham
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks