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Leighchurch
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Message 1 of 8
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Mailbox unavailable

Day 3 still no e-mail access.......

still says :

Sorry

your mailbox is not available at the moment.

any help out there ??

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LindaLooUK
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Message 2 of 8
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Re: Mailbox unavailable

Same  here. 😞

I have a number of email accounts that are locked and have been like this for 3 or 4 days - I can't access them and I don't receive emails from them (in my Outloook desktop client).

Please could someone unlock them for me.

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Corey_C
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Message 3 of 8
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Re: Mailbox unavailable

Thanks for your post and welcome to the Community Forums, Leighchurch and LindaLooUK,

 

Is this still occurring and can you confirm that you are attempting access directly from the webmail site and not from an app or email client? If so, I've sent you both a PM and please reply with your details so I can have a look at your accounts.

 

Cheers,

Corey C

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Gstyle
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Message 4 of 8
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Re: Mailbox unavailable

I can't log in to my emails, Keep getting a screen that says somethings gone wrong !!

Is virgin email down?

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Corey_C
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Message 5 of 8
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Re: Mailbox unavailable

Thanks for your post, Gstyle,

 

Sorry to hear that you are having email issues? Are you able to confirm if this is occurring directly from the webmail site or is this happening with an app/email client?

 

Cheers,

Corey C

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Gstyle
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Message 6 of 8
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Re: Mailbox unavailable

I can access the email from my phone but not from my laptop which is weird as i have no other internet problems, I am accessing directly from the virgin media site, I have the same problem when i try clicking on the service status !!

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Gstyle
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Message 7 of 8
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Re: Mailbox unavailable

It's working again now 🙄

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Corey_C
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Message 8 of 8
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Re: Mailbox unavailable

Thanks for your reply and update, Gstyle, Glad to hear that it's working again.

 

Cheers,

Corey C

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