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chris_smyth
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Mailbox unavailable

Once again I can not access my ntlworld email account. If i try to log on via the virgin website I get the following message.

"Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary."

 

This has happened several times now. Please advise.

Regards

Chris Smyth

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Ryan_N
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Re: Mailbox unavailable

Hi Chris,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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AndrewD3
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Re: Mailbox unavailable

Hi,

 

I have the same issue, please assist,

 

regards

 

Andrew

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Ryan_N
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Re: Mailbox unavailable

Hi Andrew03, 

 

Thank you for your post and welcome to the forums. 

 

Just as above I will send you a private message to get this sorted. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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