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SC451
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Mailbox unavailable

Hi first time on here.  I've seen this questions before but not sure on the answer.

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

 

I have now problem getting into My Virgin Media account to see my bills🙄..but get the above message when try to get into emails... I have changed my password, security questions etc but still no joy... any help appreciated

 

 
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John_GS
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Re: Mailbox unavailable

Hi SC451

 

Thanks for posting and welcome to the community.

 

My apologies for the email issue and the delayed reply. This just needs enabling from our side normally. 

 

I'll send you a PM now to assist further.

 

Kind regards,

 

 

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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