Mailbox unavailable - on blueyonder.co.uk account

[Gary_Nev]

Hi,

I lost access to my blueyonder mail account around midday today. It won't sync on my desktop or phone and I've tried through webmail and I get your mailbox is unavailable at the moment message. My wife and kids emails are all working fine.

I'm going away tomorrow so really need access to my emails can anybody help please?

Thanks. 🙂

[John_GS]

Hi Gary_Nev

Thanks for posting and welcome to the community. 

Sorry to hear of the email not working. From a system check done, I can see this should now be sorted 🙂 if not, change the password for me to something new, unique never used before and then run virus scans on all devices. Then after an hour, check the mailbox to see if you can access it.

I hope you have a lovely holiday and don't forget my fridge magnet 🙂

Best,

[Gary_Nev]

Thanks John. Just back from being away and yes its been sorted. 🙂