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Isotex
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Mailbox not available

Good Evening,

"Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

I have had this error happen to me. I phoned up the number given and was told an IT ticket would be raised and expect reply in 5 working days.

It has now been 14 days and have made 3 phone calls. Last one was this afternoon. The operator told me that there are no IT tickets. They said had reset my password and have to sign in for some other virgin media account (attempt to explain i can't get access to my emails fell on deaf ears).

So waited the 30 mins and guess what..... same error. No access to my email account.

What are the next steps from here?

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Isotex
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Re: Mailbox not available

Still no information????
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Corey_C
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Re: Mailbox not available

Thanks for your post and for reaching out to the Community Forums, Isotex,

 

Sorry to hear that you have been having email issues. I'll send you a private message to confirm your account details.

 

Cheers,

Corey C

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