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Jgreyman
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Mailbox not available

I have been having an issue with not being able to access my Emails since resetting my phone. This has been going on for around 2 months with several escalations to the technical support team. Every time they come back to me saying it has been solved, find it hasn't and escalate it again. 

I have explained not only cannot access important work related Emails but my wife, who is vulnerable, cannot access her shopping Emails at a crucial time when she cannot leave the house to shop.

Any help in this matter would be appreciated, as I've had a voicemail that it has been resolved today, but yet again, it has not

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Zak_M
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Re: Mailbox not available

Good morning @Jgreyman 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you are having some issues with your emails. 

 

When you say there is a problem accessing them are you able to elaborate further?  Are you having this issues on a 3rd party app or via webmail?  

 

Kind regards,

Zak_M

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