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Mailbox not available / forbidden

Hi, I have been unable to access my main email address on my account since the 24th June. It is an ntlworld address. At first I was getting the mailbox not available error, but after speaking to support on the phone, this has now become a 403 / forbidden error. I have spoken via text to around 12 different agents, none of who could help beyond resetting my password, which hasn’t helped.

this is my main email account and I have already missed important emails, please can someone contact me to resolve.

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Re: Mailbox not available / forbidden

Hi Nat601

 

Sorry to hear of the email issues. I'll be more than happy to assist with this via PM

 

Kind regards,

John_GS
Forum Team

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