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VHM_14
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Mailbox Unavailable

Hello,

I have a Virgin Media e-mail account, which announced earlier today that my mailbox is unavailable. 

"Your mailbox is not available at the moment. Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

This has kept me out of my inbox all day today, creating lots of problems with working remotely.

Can someone from Virgin Media help please?  I'm not at home so I cannot perform the usual network checks.  My internet seems to be working ok as does all other e-mail addresses on the account.  

With Best Wishes,

Gillian

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albob
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Re: Mailbox Unavailable

Ashleigh_C
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Re: Mailbox Unavailable

Hi there @VHM_14

 

Thank you so much for your post and I am so sorry to hear that you are facing this issue!

 

Thank you so much for your advise @albob! Have you been able to follow the steps linked at all?

 

If so how are things looking now?

 

Thank you

Ash_C
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