Virgin Media Community

[Charlton38]

My mailbox cannot be accessed from pm yesterday 21/8. Same message as previous subscriber today. Can anyone help.

[Steven_L]

Hey @Charlton38,

Welcome back to the community and thanks for taking the time to post your issues here.

I have been able to locate your account and have refreshed your mailboxes connection to the network, please can you try to access your account now?

Please let me know either way if this works. 

Regards,

Steven_L

[Charlton38]

H Stephan. Before I saw your message I had reached the Virgin techie who resolved the matter in one minute. But thanks for your attention. John.