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nothappywithvm
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Mailbox Unavailable

Hello,

For the third year running, I have had my access to my email removed. I access my mail most often using Chrome on a laptop but sometimes on my android phone - again using the Chrome browser. 

It's happened on at least two occasions before and I never know why and it is such a palaver to get sorted. I last accessed my email yesterday morning - in the usual fashion by submitting email address and password. I didn't get the password wrong several times either. 

I wonder whether the frequency of this occurrence is something to do with a system task that is being carried out on certain accounts (I used to be with TalkTalk but that was a long time ago).

I would be interested to hear if anyone else had had the same thing happen. 

Best wishes,

Paul

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Gareth_L
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Re: Mailbox Unavailable

Hello nothappywithvm

Thanks for your post and welcome to our community. 
Sorry to hear about the ongoing issues with your email
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

 

 

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