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philippamck
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Mailbox Unavailable

I also have an issue with the mailbox unavailable issue.

I am a current VM broadband customer and the email address concerned is correctly showing under my My Virgin Media profile as secondary account under Manage Accounts.

I have tried changing the password on the email address and it has not sorted the issue.

Please help.

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DJ_Shadow1966
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Re: Mailbox Unavailable

Hello

I have escalated this to the VM forum staff team and somebody will be along to resolve this.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
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Re: Mailbox Unavailable

Hi philippamck

 

Thanks for posting and welcome to the community.

 

I am sorry for the email issues but I am happily able to sort this via PM.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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philippamck
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Re: Mailbox Unavailable

Thanks John and DJ

I have replied to you John with my details.

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John_GS
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Re: Mailbox Unavailable

Thanks for joining us on PM @philippamck

 

Just to update the thread, the mailbox is now working 🙂

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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philippamck
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Re: Mailbox Unavailable

Thanks John for sorting this out for me!

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