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Nikki112
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Mailbox Unavailable Error

Hi

I have been getting an error when signing into Virgin Media email on https://www.virginmedia.com/

The error message I have received for 5 days now:

 

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

 

 

Please can anyone advice

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Steven_L
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Re: Mailbox Unavailable Error

Hey Nikki112,

 

 

Sorry to hear that you're having issues with your email, I have been unable to find your account via your forum profile.

 

I can take a further look into your account but would need to do this by private message, so that we can clear account security and confirm your details.

 

I will drop the private message over in a moment, so that we can get it sorted for you.

 

Thanks
Steven_L

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