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MazzaW
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Mailbox Quota 100%

We have been experiencing similar issues but only on one of our email addresses. Mailbox is definitely not full! I called the service centre twice - the first time I was told to change the password and that didn't work. Then I queued back about 90 minutes later (it was a long queue) and eventually I was told to use a different browser so moved from Chrome to Opera on the webmail (emails aren't coming into Outlook anyway)and the change of browser didn't work.

Lastly I was told I would have to wait for 36 to 48 hours for this to be fixed!! How rubbish is that?!

PS I have also deleted hundreds of emails and the 100% mailbox quota line hasn't budged a millimetre downwards!

 

 

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HowardML
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Re: Mailbox Quota 100%

Read this main discussion thread:

https://community.virginmedia.com/t5/Email/Mailbox-Full/td-p/4279557

VM have raised a ticket. No ETA for a fix.


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