All of a sudden our mail is not working correctly.
My wife can not access her email at all and I can now not send email from my phone - only from the webmail site.
My wife has the primary account and she is not able to log in at all to the webmail, just keep getting
Your mailbox is not available at the moment.
From her iphone and ipad which has been working for years she now gets the password in incorrect. We can log in to the Virgin Media site but when you try and access email we get that error. I have tried reentering the passwords on the iphone email settings for the smtp setting but no luck.
I have also tried to reset the password on the virgin media site too but it will not even allow me to do that.
Very frustrating as my wife is dealing with some serious stuff for her very elderly father and she is being sent emails which she can not read nor send emails.
I can not get through to anyone and have tried the chat service but no one came back to me.
Thank in advance.