The problem is now no more, it was as you said an entry in AutoForwarding..
I know where to come for help in future.
If the autoforward entry was set without your or your wife's knowledge then I suggest you follow all the steps set out in this help page to ensure that your account is secure: virgin-media-mail-my-email-has-been-hacked
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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