why did i receive this message ?? I urgently need to restore my mail
It is usually because Virgin Media have detected a security issue with your email account and have suspended it temporarily to protect it. For example, some people have subsequently been made aware that VM detected that a hacker had gained access to their email account and set up filter rules diverting incoming emails to other addresses.
That sometimes reactivates the account but in all probability you will have to wait for one of the Forum Team (VM employees) who support this forum to pick upon your post. They will contact you via this thread and take your details securely via the forum's Private Message (PM) facility.
Don't post your email address here again. Posting your email address on the internet is a great way to ensure that you will soon get bulk deliveries of spam from the many spambots which trawl the internet harvesting email addresses.