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Lost my daughters secondary email

On our wavelength

I have inadvertently deleted my daughters secondary email account. It contains all her details for her upcoming wedding and her contract details of her own virgin account being installed in her new home. We urgently need to get this restored. Can anyone help


Alessandro Volta

If you deleted using an email app, depending on the settings it is just possible that you might find the account still on the VM server using webmail.  Otherwise it really has been deleted - VM don't keep backups, they expect users to do that. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Forum Team
Forum Team

Hey tpmchugh, thank you for reaching out and I am sorry to hear this.

Once an email has been deleted it has most likely gone forever sorry, however I am going to try and get this back for you but I can't promise this will happen.

I will send you a PM now. Cheers 

Matt - Forum Team

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