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BenHayes
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Lost all email.

on ‎17-03-2022 15:07

All boxes suddenly empty. Customer services useless

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jpeg1
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Alessandro Volta
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Re: Lost all email.

on ‎17-03-2022 18:12

When you log into your MyVirginMedia account, is your email address listed there? 

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Paulina_Z
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Forum Team
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Re: Lost all email.

on ‎18-03-2022 19:12

Hi @BenHayes,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that this has been your experience with us! I understand that this must be quite frustrating.

Can you tell us a little more about this issue? As @jpeg1 asked, are you able to see your email address in your Online Account?

Please keep us updated on this and if you still need any help with this? 

Thank you.

Paulina_Z
Forum Team



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