good afternoon, for 3 weeks now I e been unable to log into my blue yonder email account with try again in a hour.... no luck trying to phone you guys either
The VM Forum Team should be able to help you with this. They will respond to this thread in due course.
The first thing they will ask is have you tried resetting the password for the account concerned?
Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.
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