Up until 23/03/22 I have been able to use Outlook 2002 to both send AND receive email.
For historic reasons my configuration is non standard in that I use gmail as my pop3 server to obtain mail and ntlworld as my smtp server to send mail. None the less, for several years, I have been able to use this setup to send and receive mail.
My problem however, is that at least once or twice a year my ISP, which is Virgin Media, do something at their end, while testing or doing maintenance work, which stops me from sending emails.
If I login to my gmail web account directly I am able to send emails and receive them.
If I change my smtp server to smtp.gmail.com the problem persists and I still unable to send emails in a client based configuration.
Using Virgin Media support service is not useful as they have always been unable to fix the problem using their trouble shooting procedures. I normally have to wait a fustrating period of time before this problem resolves itself (I do not know how).
Can someone help me sort out this problem? It also happens if I try to use Windows Mail Live 2012.
Any help will be appreciated.
Thanks - Simon