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Looking to access my old virgin media email not able to sign in

selmon89
Joining in

Haven’t used the account in years and have to get access to it to be able to get medical records for my daughter. Is there anything I can do? Someone on the phone earlier was unable to help. Any help please really need it

1 REPLY 1

Joseph_B
Forum Team
Forum Team

Hey Selmon89, 

Welcome to the Community Forums and thanks for the post.

We would certainly be able to look into this for you, I cannot guarantee we will be able to gain access as we do close the emails after 90 days of account closure but I am more than happy to try, I will be sending you a quick private message.

If you have not used our private message feature before you can access it via the envelope at the top of your screen. 

Thanks. Joe