3 weeks ago
I really need my email account re-enable. I'm still a customer but lost access for some reason 😣😣😣 typical when I need to use it urgently
2 weeks ago
Thanks for your post and apologies for the delayed response,Shorty_007,
Have you been able to get this sorted since your post? What is the error message that you getting when you try to log in?
Our password resetting service may be able to help: https://my.virginmedia.com/forgot-details/password
And our online troubleshooting guide can be found here: https://www.virginmedia.com/help/services-support/email
If you are still needing help please let us know.