Locked out of email

[Andyl37]

Hi, my partner's email account has suddenly been locked and she can't get a new password as she can't access her emails to see it. Would be very grateful if anyone can help.

[Zoie_P]

Hi @Andyl37,

Thank you for your post and welcome to our forums 🎉

I am sorry your partner is unable to access their email account, I can see you have spoken to our team since your post, were they able to assist you on this? 

Keep us posted.
Thanks,

Zoie