Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Locked out of email

aishfahi
Joining in

on ‎13-10-2022 21:58

I have been logged out of my Virgin media email and it keeps saying "your mailbox is not available at the moment" every time i try to log in!! i have tried ringing virgin multiple times and no one has helped.

0 Kudos
3 REPLIES 3

Graham_A
Very Insightful Person
Very Insightful Person

on ‎13-10-2022 23:03

@aishfahi Have you followed the instructions to unlock the email account as set out in the on screen message?

For convenience they are repeated here:

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

aishfahi
Joining in
In response to Graham_A

on ‎14-10-2022 21:24

Hi Graham,

 

Thanks for the response but I have tried that.

0 Kudos

Ilyas_Y
Forum Team
Forum Team
In response to aishfahi

on ‎16-10-2022 09:25

Hey there @aishfahi, thanks for reaching out to us and a warm welcome to the Virgin Media forums.
 

I'm sorry to hear about the issues with the email.
I will send a private message to assist you on this.
Watch out for the purple envelope inviting you in.
 

Kind regards,
Ilyas.
 

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos
Top