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Anonymous
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Locked email

I have a secondary email account that is locked (perhaps due to not being used for some time). How do I unlock it?

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Very Insightful Person
Very Insightful Person
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Re: Locked email

Try signing in as the primary account holder here https://my.virginmedia.com/my-profile/listUsers and then if the secondary account is listed changing its password.

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Anonymous
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Re: Locked email

Many thanks - that's done it!

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