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voyagerxp
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Locked Email Account

Hi the other day i received a letter from virgin saying my account had been locked as it may have been used to send Spam emails. The letter also said it recommended me to scan my computer and change my password, I have an up to date internet security software on my pc and scan my system for viruses and i changed my email password. but  now  i still can't log onto my email account. All i get is Your mailbox is not available at the moment, can anyone help.

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Paul_DN
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Re: Locked Email Account

Hi voyagerxp,

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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Paul_DN
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Re: Locked Email Account

Hi voyagerxp,

 

You are very welcome glad I could help.

 

Regards

 

Paul.

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