my son is having an issue with emails on his iPhone using the native Mail app. If he forwards an email to me, then chooses to reply to the original email, the To field populates with my email address and not the originator. This is a recent thing and we cannot figure out why. We have tried deleting the account and reinstating and deleting the app and reinstating to no avail. If anyone has any thoughts we would be very grateful.
Ok so when he clicks on the arrow, it is his name/address that is there, and when he clicks on reply it puts in my address (assuming he has forwarded the email to me). If he forwards to his dad, same thing, his name then replies to his dad not originator.
Hi. We checked that and it was off. Don’t think that would explain why the email then was sent to me when he hit reply, but I’m grateful for your time anyway. Hopefully someone else may have some thoughts?
Sorry to read that did not help but the reasoning was as follows:
Alice received an email from Bob
and forward that email onto Carol
which is Cc or Bcc to Alice
In Mail the messages are grouped so when Alice goes to reply to the message from Bob the most recent message in that group is the one to Carol so that is who the reply is addressed to. If Alice wishes to reply to Bob >⃝ needs to be selected and then the message from Bob selected.
Correction: there is a bug at play in Mail as the Cc message has a sender of Alice, recipient of Carol but the reply instead of going to Alice goes to Carol.