Dear XXXX
Thanks for using one of our self-help services. At Virgin Media, we want to give you great customer service so we'd really like to find out how things went for you whether this was using our website, our automated telephone system or the Virgin Media Community page so we can make improvements wherever we can.
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Can we help you with anything else? If you need any help or support with your products or services simply visit virginmedia.com/help. Or to get in touch, visit virginmedia.com/contact.
Thanks very much in advance for your help.
Yours sincerely,
The whole team at Virgin Media
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