I have also received an email today from email@em.virginmedia.com - Virgin sent it to my Spam folder (as I would expect). I'm surprised that the consensus seems to be that it's a genuine email address.
The email says I am "out of contract" and suggest a more expensive package. How can I be out of contract after about 20 years? I'm very dubious about it (allthough it does correctly quote all my package details, including the amount).
Can it really be genuine?