Menu
Reply
Karlsomers
  • 1
  • 0
  • 0
Joining in
472 Views
Message 1 of 2
Flag for a moderator

Incorrect email address

Hi

when setting up my virgin media I believe my last name and email address were noted incorrectly over the phone as I have never received an email from yourselves and I am unable to set up an account as I have never received a bill and do not know how my last name was spelt for my account.

many thanks 

Karl 

 

 

 

0 Kudos
Reply
Natalie_L
  • 2.66K
  • 120
  • 231
Forum Team
Forum Team
357 Views
Message 2 of 2
Flag for a moderator

Re: Incorrect email address

Hi Karlsomers, 

 

Welcome to the community and thank you for posting. 

 

I would be more than happy to double check things from our side for you but I will just need to clarify some details. 

I'm going to pop you over a private message now and we can go from there 🙂 

 

The message will be available via the purple envelope on the top right of this page. 

 

Speak soon, 

 

 

Nat
0 Kudos
Reply